Fusion won't load?

levi2XYUL
Explorer Explorer
232 Views
3 Replies
Message 1 of 4

Fusion won't load?

levi2XYUL
Explorer
Explorer

I have never had an issue with Fusion over the past 5 years. I suddenly can't get fusion to load.

 

I was uploading some large files this afternoon and it froze. Haven't been able to get fusion to load at all since.

 

I've done fusion360 cleaner and reinstalled fusion, no luck. I have followed all of the suggestions in this post, is there something I am missing or are other people having a problem right now and I just need to wait it out? or is it my computer????

 

https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/Fusio...

 

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Not...

0 Likes
233 Views
3 Replies
Replies (3)
Message 2 of 4

levi2XYUL
Explorer
Explorer

My windows 10 is up to date. Just checked. 

0 Likes
Message 3 of 4

g-andresen
Consultant
Consultant

Hi,

try this:

1. create a new Win User account > avoid special characters

2. install Fusion and start it with your "old" Fusion account.

 

günther

0 Likes
Message 4 of 4

levi2XYUL
Explorer
Explorer
That seemed to work. This obviously isn't a practical solution as I would
prefer to work in my normal windows user account.

What is the root cause of the issue?
0 Likes