Fusion will no longer start after windows update

almostrodney
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Fusion will no longer start after windows update

almostrodney
Observer
Observer

I have been using fusion for the last few years without a single issue. However my PC updated windows and will now no longer run fusion. I would consider myself computer savvy and ive done all the suggested things, ive done a clean manual install multiple times using the cleaner tool. I have checked and updated my PCs drivers, ran it as adminstrator and in compatability mode. When i double click the icon it will do the loading circle and then stop, upon checking task manager i find that it does load a background instace that never progresses above 13.5mb. The move i open the program the more instances it creates. Im really not sure where to go from this as i need this software for my CNC machine.

Thanks

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RajkumarIlanchelian
Autodesk
Autodesk

@almostrodney Can you close all the Fusion process and then use this article to get the manual log files for us? This could help tell what could be happening.

 

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How...

 

Also if you are using a short cut to launch the product, could you try directly with the exe? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 3

almostrodney
Observer
Observer

Hi Raj,
Thank you for your time to reply to me, I left my computer on overnight to and there was a fusion 360 instace running that eventually opened the sign in screen, once i signed in it said I had multiple computers using the software, the last being when I updated. I can only assume it classed my pre-updated computer as a different one.

If i get any other issues i shall let you know, and again, thank you for your time

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