Fusion uninstall did not work, did manual uninstall, now can't reinstall

maxcrutzen
Explorer Explorer
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Fusion uninstall did not work, did manual uninstall, now can't reinstall

maxcrutzen
Explorer
Explorer

Okay so today I had to use fusion 360 and somehow it did not open at all, after this I proceeded to try to use the troubleshooter, which also did not work. Then I attempted to uninstall fusion, which was also unsuccesful with fusions uninstall function. So I used geek uninstall in an attempt to remove fusion. Which seemed to be succesful, however, after this whole ordeal I tried to reinstall fusion, which also does not work, it freezes at the moment I open it it seems, see the screenshot below. How can I fix this?

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RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@maxcrutzen 

Please try below steps to install Fusion. 
1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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