Announcements

The Autodesk Community Forums has a new look. Read more about what's changed on the Community Announcements board.

Fusion not starting up

bastian.reinold
Explorer

Fusion not starting up

bastian.reinold
Explorer
Explorer

Hi together,

 

since I changed my graphics card (Old: AMD R9 290 New AMD RX6900XT) and displays, Fusion can't start anymore.

 

What I have tried so far:

- Reset Fusion with the included tool

- Deleting LoginState.xml

- Deleted the files in the 

- Reinstall Fusion completely with the cleaner tool

- Deinstall my Graphics driver with DDU and reinstall my driver

 

Attached is the state where it stops working.

0 Likes
Reply
464 Views
5 Replies
Replies (5)

sutherland-
Collaborator
Collaborator

Hi @bastian.reinold 

 

Are you 100% sure that the graphics drivers, OS, F360 and other drivers are up do date?

Also, have you tried the manual uninstall of F360?


Please click on Accept Solution so other community members can see how to solve the issue.
Also, consider giving a Like to the comments that you feel helped you.

Best regards,
Level  sutherland-

Member
0 Likes

bastian.reinold
Explorer
Explorer

Hi @sutherland- ,

everything is up to date.

Graphics card:

bastianreinold_0-1683635137495.png

Os:

bastianreinold_1-1683635224666.png

Fusion:

bastianreinold_2-1683635314382.png

 

I've uninstalled and reinstalled Fusion manually 2 times. Once with the service utility and once with the following Instructions.

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-do-a-clean-...

0 Likes

bastian.reinold
Explorer
Explorer

No Ideas or tipps? The Problem is still there😓

0 Likes

jhackney1972
Consultant
Consultant

It is a bit extreme but I would create a new Windows Profile that has administrator rights, turn off Anti-Virus, and run the installer by right clicking on it and choosing "Run as Administrator".  If this works, your original profile is corrupt.  All of this is assuming you are using the Windows operation system.

John Hackney, Retired
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature

0 Likes

bastian.reinold
Explorer
Explorer

Finally, after over 7 months, I found the Problem!

 

If I connect my third monitor (LG TV) via HDMI, Fusion360 cannot start, if I disconnect the monitor (via Windows settings or unplugging)  Fusion starts again properly ...

 

If somebody has the same issue unplug one of your monitors.

0 Likes