Fusion not opening after update, 16,7,21

[clarktlipsham]

Hi there, I did look, but see nothing like my specific problem
Fusion simply will not open now. I get this, or various versions of this..
If I open a Step file from the file itself, I get the same but the model is there behind the box...
I have to use Task Manager to close the program as nothing works at all..

Thank you...

 

[RajkumarIlanchelian]

@clarktlipsham Can you please confirm if you are on a Fusion version 2.0.10***. We sent out in product banners/ in-product notifications that starting July 14th any one on older Fusion 360 versions will be blocked. The action is to update to the latest Fusion 360. In this case you should have gotten a UI that asks for you to update Fusion (that will now download the installer and running the installer will get you to the new version). You don't have to necessarily uninstall but simply re-install Fusion and you should be good to go. If you are on one of the 2.0.10*** versions already then this is a different issue and we will need log files to see what could be happening. 

[clarktlipsham]

Thank you Rajkumar, The truth is i don't know which version because it won't open.
I know it updated today because as I opened fusion, it flashed up that "i was all set with the new update" but then it hung on the next blank box,  like the screen shot...
I shall reinstall and see what happens:) thanks again.