Fusion keeps exiting each time it connects to the servers with no error dialog.

[quentin]

every time i let the internet be connected to my computer and the app connects for 10secs it exits without a crash dialog. if i launch it without the internet connected it stays running.

[RajkumarIlanchelian]

@quentin can you please launch it offline and then go to About -support and diagnostics - diagnostics log files and attach the zip file that gets created? It could give us insight into where it is disconnecting and crashing. 

I assume you restarted the machine to see if that was a easy fix. 

[quentin]

here it is

[quentin]

I tried restarting and changing graphics driver. if i stay disconnected all is fine but when i connect for a bout 10sec everything works fine and then it tries to do something online because the connected icon gets a 1 like ab update is happening then it will not interact and then it closes. everything worked fine yesterday.

[quentin · Accepted solution]

I fixed it by uninstalling and running disk clean. then reinstalling and now all works well:)

[RajkumarIlanchelian]

@quentin Glad you are able to get this working now. WE will look at the logs to see if there is any obvious things we can catch.