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Fusion incorrectly positions browser menu and toolbar/right click context menus on a different display

anushervon004
Explorer

Fusion incorrectly positions browser menu and toolbar/right click context menus on a different display

anushervon004
Explorer
Explorer

MBP M1. macos 11.4

I have a dual display setup and use my second display as a primary screen where i work with Fusion. I'm always on a move so i often disconnect/reconnect my second display while fusion is on background. Unfortunately, whenever a connect my screen again,  every context menu appears on a wrong screen. It's really annoying. Restarting the program fixes everything, but it's slow so i wanted to know how to avoid that. 

 

I launched Fusion in terminal and found that whenever Fusion positions context menus incorrectly, it outputs:

"qt.qpa.window: Window position QRect(2314,424 174x30) outside any known screen, using primary screen"

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anushervon004
Explorer
Explorer

Here are screenshots 

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lance.carocci
Autodesk
Autodesk

Thanks for the report @anushervon004 - these are great details to help us investigate the issue!


Lance Carocci
Fusion QA for UI Framework/Cloud Workflows, and fervent cat enthusiast
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anushervon004
Explorer
Explorer
Thank you! I would be really glad to help to fix that.
The issue might be related to my macbook going to sleep when the monitor is connected, not to the reconnection of the monitor itself. I also found that after mac goes sleep, i can't use my trackpad to move around the scene, though my mouse works correctly. I will try to recreate it again and send full logs from the terminal
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Anonymous
Not applicable

Iam experiencing the exact same issue on with a dual monitor display on a Mac Mini (2018) with a wacom intous pro tablet. I have a Mac Monitor as my primary and a NEC 28" display as my secondary, although this is my main workspace. When using F360, on the secondary display, all right click menus appear off screen on the primary display. 

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lance.carocci
Autodesk
Autodesk

I am able to reproduce this bug on some devices, and am currently trying to determine precisely which Mac configurations are impacted. I appreciate your patience while we pursue a fix!


Lance Carocci
Fusion QA for UI Framework/Cloud Workflows, and fervent cat enthusiast
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Anonymous
Not applicable

Thank you. attaching screenshots. It seems like the right click menu is displayed always only on the primary monitor. if I move the Fusion360 application window to the main, the menu appears fine. 

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jbrewlet
Enthusiast
Enthusiast

I have had very similar issues since around May 2021. Using a 2020 13" MacBook Pro M1 and an external ASUS PA278QV. Running 10.16. I use the external monitor as the primary monitor.

My issues always arise after coming back from sleep which I do probably 15 times a day to secure my computer while away from it.

 

About every third time I wake my Mac up it will get discombobulated and I have to restart Fusion to resolve this. It makes every dialog box messed up to the point it's basically unusable. They end up on my laptop screen somewhere, sometimes out of the actual display where you can’t see what you’re trying to select.

 

The only fix I've found is restarting Fusion which is a huge time-suck especially when you're running back to fix something quick (MFG).

 

image-1.pngfusion-mac-display-issue.jpg

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Cap2020
Participant
Participant

I often have this problem with a MacBook Pro intel 2013.

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lance.carocci
Autodesk
Autodesk

@Cap2020 could you tell me more about your Intel device? I have been able to reproduce this only on Big Sur, and only on Apple silicon so far, but I know there have been a few Intel-based reports so I'm looking for any other factors I might have missed.

 

Would you please be able to include a screenshot of About This Mac? Thanks!


Lance Carocci
Fusion QA for UI Framework/Cloud Workflows, and fervent cat enthusiast
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Cap2020
Participant
Participant

I was talking about my experience in the past. For some time now, I have not noticed this problem. I switch from an Apple display 27" to an ASUS 27" 4K without seeing this menu problem again.
I'll give you screenshots if I can reproduce it.

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costas_arvaniti
Explorer
Explorer

I'm having the exact same scenario, on a Mac Mini M1.

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