Fusion in a locked out state

[deanmaury]

Has anybody ever tried to open a file and have Fusion turn color and freeze? I literally have to go into task manager to shut it down then. It'll also do this if I try to place a .svg into a sketch.

[TheCADWhisperer]

@deanmaury 

The usual and customary questions:
Is this on a Mac OS or a Windows OS?

Have you rebooted the computer and this behavior persists?

Have you reinstalled Fusion and this behavior persists?

Does this behavior occur with any and all files, or only with specific files?

[deanmaury]

*

[deanmaury]

Sorry, this is on a windows machine. It happens when I try to even attempt opening any file. I've went as far as deleting every folder to fusion and autodesk as well as the cache folder and reinstalling the program several times now and rebooting. What I did notice is it will open a file from outside the program, just not from the program while it is open on a new sketch.

[TheCADWhisperer]

---

@deanmaury wrote:

What I did notice is it will open a file from outside the program, just not from the program while it is open on a new sketch.

---

I don’t know what this means.

Can you Attach a video of the steps that reproduce this behavior?