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Fusion doesn't update and is working offline

4 REPLIES 4
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Message 1 of 5
piotrlasenga
197 Views, 4 Replies

Fusion doesn't update and is working offline

Hi,

 

Looks like my Fusion doesn't want to update and it is working offline.

piotrlasenga_0-1682888808699.png

My log file is attached.

 

4 REPLIES 4
Message 2 of 5

@piotrlasenga @Please try the below :

 

1. Fo to add/remove programs 

2. Select Autodesk Fusion 360 and click on “change/modify “ 

3. This will launch the Fusion service utility 

4. Run the repair Fusion 360 

 

this should take care of the issue. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 5

I got another error during the repair:

piotrlasenga_0-1682932636266.png

Log attached.

Message 4 of 5

@piotrlasenga Sorry could not get back here sooner. I did see your PM that you sent me. 

This error usually means a permissions issues to certain folders. Can you please launch the troubleshooter form in this link https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Fusion-360-install... and follow the prompts to see if the suggestions from here solves the issue for you?

Are you an administrator on this user account on the machine? 


Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 5 of 5

Nothing works from this troubleshooter form.
I decided to uninstall manually and install it again. For now, it works, I'm online during the work on Fusion. Will see how about the update part.

Anyway, thanks for some guidance and help.

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