Fusion crashing when creating or editing drawings

[kevin399ML]

I posted about this problem previously but didn't get a solution and I think the thread sunk too deep into the history to be noticed, so I will post this issue again.

I have used Fusion 360 for several years and it is great. Recently, however, I cannot create or edit 2D drawings without the program fully crashing. The issue is not consistent, and seems to be slightly improved after the most recent update a couple days ago. Still, I cannot complete a workflow to get drawings to the shop. It will sometimes crash when I attempt to create a drawing, other times it will crash at any point while working on the drawing. It is nearly impossible for me to complete a drawing. I have been managing to succeed on a few, but only with literally dozens of crashes. I need to save my drawing after each individual step since that may be all I can get done without a crash.

My original post is here: https://forums.autodesk.com/t5/fusion-360-support/fusion-still-crashing-regularly-when-opening-modif...

I found the following two support pages and I have followed each and every suggestion in these pages:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Creating-a-new-dra...

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Opening-existing-d...

The problem occurs with more complex as well a extremely simple models. It occurs regardless of if the model has errors in the timeline or a perfectly clean timeline.

Please help. I am really suffering with this issue. I am not a CAD professional by any means, but it is necessary to complete my work and there are parts I need to have machined for my customers and they have been waiting for weeks now. I have even resorted to hand drawing some of my parts from the model, which is completely ridiculous when I am paying for a fusion subscription. I don't what else to do...

thank you for any assistance or direction

[Warmingup1953]

Drawing or Sketch? Can you share a typical file that you're having trouble with? The Fusion 360 file.

[kevin399ML]

Yes DRAWING

Please see the prior thread that I linked to above. I included an example model that was giving me trouble. To be clear, my issue is occurring with anything and everything I can create. Not everytime, though, so it is hard to pick out if a particular model is problematic. In the prior post, I suggested that older models were okay, but that no longer seems to be the case - it is just that when I opened one and tried to edit the drawing it didn't immediately crash. It seems, however, that any drawing I try to edit will crash if I try to actually do any meaningful work on it.

[RajkumarIlanchelian]

@kevin399ML When you are crashing are you getting the crash error report to Autodesk? Do you submit them? The next time it happens can you submit them and paste the Report ID here please? We can look at the crash that you hav sent to see what could be happening. 

[kevin399ML]

Usually I do not get to submit a report. When available, I always send the report.

In my first post, I linked to the first time I posted this question. There is a lot more information there, including one such crash report as well as a link to an example design that gave problems and more. Please take a look through that thread. There was good discussion and helpful ideas, but no solution.

[HughesTooling]

I didn't have any problem creating a drawing from your sample design. How easy do you find it to make Fusion crash with this? I did notice you have a void in the head of the part where part of the thread was not consumed by an extrude.

Personally I would not use modeled threads in a drawing. If you use a cosmetic thread you can add a thread call out. I had no problem editing your model and changing the thread and updating the 2d drawing a couple of times.

Do you have a commercial license? If you do you might be better off creating a ticket through your account.

[kevin399ML]

Thanks

I don't usually model the thread either. This is an imported McMaster component, so the thread issue is part of that model. Usually I import without the thread. I just needed to show a quick modification.

I am not surprised you didn't have trouble. If this issue was widespread, the entirely of Autodesk would be scrambling because the product would be fundamentally broken. Clearly, I have some issue on my system. I was under the impression that it was preferred that I go through this forum. If there is some way to contact Autodesk directly that would be great. I'll figure out how to do that.

thank you for your help

[HughesTooling]

Not tried using ti but there's an icon bottom right for support.

Have you tried any of the other graphics drivers in Fusion's preferences?

[HughesTooling]

Also I have all graphics effects switched off and limit effects enabled. Don't know if that would affect the 2d drawing workspace though.

[kevin399ML]

Thanks. I changed all of the graphics parameters to exactly match what you pasted above and this did not make a difference for me. I have scheduled an appointment with support.

[HughesTooling · Accepted solution]

Have you tried the Opengl Graphics mode? The Quadro cards are more optimised for Opengl, DirectX is more of a game card mode.

[kevin399ML]

Thanks you! I won't know for sure until I can ensure it keeps working for a while, but this seemes to have to fixed the issue. It had been set to autoselect. One of the help articles I linked above specifically suggested changing this to DirectX 11, so I did so. I hadn't ever tried opengl, though. Thanks again. I really appreciate all the help.

[gilroykilroyad]

I'm getting a crash on my Mac Studio M1 Ultra whenever I try to create a drawing (manually) or open one created automatically. Same operations work fine on my Intel iMac. Crash id's are: 

792606726

792606789

792607191 - Opening create drawing

[RajkumarIlanchelian]

@mohammed.aliTDPXK Can you please take a look at the above thread from @gilroykilroyad 

[mohammed.aliTDPXK]

Hello @gilroykilroyad ,

Sorry to know about the crashes you are facing, I have created and internal ticket (FUS-182303) for investigation.

[kevin399ML]

I have not had any issues ever since I switched to using Opengl, as you suggest, however today I received a notification that fusion will soon stop supporting Opengl and that I should switch to DirectX. Sigh... Any further suggestions?