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Fusion Crashes when creating new drawing on macOS Catalina 10.15.6

kevster777
Explorer

Fusion Crashes when creating new drawing on macOS Catalina 10.15.6

kevster777
Explorer
Explorer

Fusion keeps crashing every time I try to create a new drawing. I can open existing drawings and edit them,

I just can't create new ones. I've tried multiple clean installs and verified that everything is up to date yet the issue persists. 

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rishabh.bisht
Alumni
Alumni

Hi @kevster777 ,


Sorry for the trouble. 

Can you share diagnostic logs please?
https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/How-t... 



Rishabh Bisht
Product Owner

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kevster777
Explorer
Explorer

Here's the diagnostics.

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rishabh.bisht
Alumni
Alumni

Hi @kevster777 ,

 

Seems like a GPU issue.

 

  • Are you running latest drivers for the graphics card? What is the current version of drivers?
  • Can you run Graphics Diagnostics and share the info here?
    Screenshot 2020-09-25 at 9.24.43 PM.png
  • Can you use "Limit effects to optimize performance option" from the Graphics diagnostics and see if it helps?


Rishabh Bisht
Product Owner

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