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Fusion crashes after opening even after reinstalling

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Message 1 of 2
juli_pilzer
96 Views, 1 Reply

Fusion crashes after opening even after reinstalling

Everytime I try to open fusion 360, it crashes immediatelly. Reinstalling doesn't work and the suggested solution in the windows-overview for installed programms isn't logical, because I should close some tasks in the task manager, that doesn't exist.

I don't know what to do and I hope for your help...

 

Best regards,

Julian

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Message 2 of 2
peter.pretsch
in reply to: juli_pilzer

Hi Julian,

 

Sorry to hear that. Judging from your log it looks like you had a stale node.exe running when you tried reinstalling.

Try :

  • Open the "Task Manager" (Ctrl-Shift-Esc)
  • Kill any Fusion or node.exe you see running.
  • Try reinstalling

A more brutal approach is a full restart of the computer before reinstalling Fusion.

 

Hopefully this will cause the installation process to properly finish and give you a working Fusion back.

If this does not help, then please post the log file from the above attempt.

 

Kind regards,

 

Peter

 


Peter V. Pretsch
SW Development Manager

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