Fusion crahses when opening a local file

[Anonymous]

Hi everyone,

since the latest update last weekend, Fusion craches all the time when I try to open or save an external file. F.e. if I want to open a Mesh file, the open file dialog starts but only a broken window shows up. 5s later Fusion crashes. Same when trying to open a Fusion file stored locally on my Harddrive.

OS is Windows 10 / 1904

Thanks for support

Marco

[Phil.E · Accepted solution]

This issue may be the result of a slicer named Chitubox. Do you have that app installed on your machine?

Other customers have reported finding new and old copies of Chitubox on their machine, and that removing the old copies solved the crash. Other customers removed all copies of Chitubox. 

Please help confirm. See message 15 here.

[Anonymous]

Hi Phil,

yeah, this does the trick. I had Chitubox updated to 64bit but the old version keeps there. I removed it and now Fusion works again. Strange.

Thanks for your help

Marco