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Fusion 360 Wont Open after install.

Anonymous

Fusion 360 Wont Open after install.

Anonymous
Not applicable

Hello, I made an Autodesk account this morning and downloaded the Free version for Personal/Hobbyist.

the icon appears on my desktop when I double-click it to open it opens a window asking if " Do you want to allow this app to make changes to your device" I click yes and nothing happens... I have uninstalled and reinstalled lots of times still nothing... 

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jhackney1972
Consultant
Consultant

Please attach your Fusion 360 log files, especially the autodesk.webdeploy.streamer.log.  Once you have them, you can zip them all together and then attach them using the Attachments section of a forum reply.  You also need to specify your computer operating system.  If you need help finding the Fusion 360 log files, this article will help.

Attachment.jpg

 

John Hackney, Retired
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Anonymous
Not applicable
Thank you for your assistance.
When I search for the log files I can not seem to find anything.
I am searching C:\Users\***\Appdata\Local\Autodesk\autodesk.webdeploy.streamer.log in my search bar at the bottom left corner of my screen.

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jhackney1972
Consultant
Consultant

Well if you do not have this file, in the location specified in the website I sent you, then you have not tried to install Fusion 360 on your computer.  The web article also clearly states that this file is located in a Windows hidden folder so you must make this folder available to find it.  I installed Fusion 360 on my computer over 2 years ago and I even have this log file!  Look again, it is the only way anyone can help you.

John Hackney, Retired
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