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Fusion 360 won't start, after clean re-install

muller.stephane
Explorer Explorer
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Message 1 of 5

Fusion 360 won't start, after clean re-install

muller.stephane
Explorer
Explorer

Hi,

 

From one day to the other, Fusion just won't start up anymore. I double click on the launch icon, a quick watch telling me the computer is working appears for 1 second and then nothing. Nothing in the task manager either.

 

I tried the following already:

- Checked for multiple processes in the task manager

- Reboot

- Uninstall, reinstall

- Uninstall + FusionCleaner, reboot, then reinstall

- Uninstall + FusionCleaner (deleting even my data), reboot, then reinstall

- Launching as an administrator (before and after reinstall)

- Check graphics card drivers (up to date)

- Did a Windows update as well (I run Windows 10 pro 1909)

 

I ran out of ideas, I don't know what else to try... any help would be greatly appreciated!

 

 

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4 Replies
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Message 2 of 5

jhackney1972
Consultant
Consultant

Please attach your autodesk.webdeploy.streamer.log file.  If you do not know how to find it take a look at this article.

John Hackney, Retired
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Message 3 of 5

muller.stephane
Explorer
Explorer

Here it is! Apparently there are only logs for yesterday and this morning (I tried again, you never know)... Haven't been able to decipher anything though. Thanks for your help!

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Message 4 of 5

jhackney1972
Consultant
Consultant

There was not much to see in the log file.  One warning of a key not recorded to the Windows Register but that is all I saw.

John Hackney, Retired
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Message 5 of 5

JGILLETTE123
Explorer
Explorer

I just had the same issue, tried everything you did. What fixed it for me was disabling the second unused graphics card. Hope this helps.

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