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Fusion 360 will not update.

dbuch
Explorer Explorer
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Message 1 of 5

Fusion 360 will not update.

dbuch
Explorer
Explorer

Fusion 360 update failed.jpg

I have restarted my PC and it still fails to update. I printed out the diagnostic log. Where do I send it? I was trying to open a file from one of the other members and it wouldn't let me do it and said the file was created by a newer version of Fusion360.

 

Thanks,

David

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Message 2 of 5

RajkumarIlanchelian
Autodesk
Autodesk

@dbuch Can you please do the following? (BTW you can attach the log files right here in the post).

1. Go to Fusion - help - support and diagnostics
2. Select Fusion service utility 
3. Choose the repair Fusion option

This should help you get on the new version. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 3 of 5

dbuch
Explorer
Explorer

Fusion 360 update failed.jpgThe Drag and drop here does not work. Perhaps it is because I am using FireFox and not Chrome.

Here is the link to the diagnostic log.

 

https://drive.google.com/file/d/1I3j94yXeox91hGyE1DXjBoCS_ud_N-1B/view?usp=sharing

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Message 4 of 5

RajkumarIlanchelian
Autodesk
Autodesk

@dbuch Will take a look at the logs but please try the repair that I called out above. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 5 of 5

dbuch
Explorer
Explorer
Thanks!
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