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Fusion 360 times out while still loading

Message 1 of 3
85 Views, 2 Replies

Fusion 360 times out while still loading

I am an IT administrator in UK education trying to get Fusion 360 Browser access to work in my school. I haven't managed to get it to run yet - I keep getting session disconnected due to inactivity while the program is still loading, sometimes at 2-3% and sometimes as much as 50%. I am aware of website allowances which I believe are all in the filter and nothing reporting as being blocked. I am aware of <600ms ping to us East coast - mine tests at 190-200 to California. running i5 12th Gen with 16gb ram on 200mb internet connection. tried other machines of different spec and get similar results. hoping for a glimmer of a hint of a clue where to look next. 

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Message 2 of 3
in reply to: dtaylorAXCYG

Hi, sorry about the issue you are facing. In order to troubleshoot, we need the browser's har file. Can you please send it to 


Guillermo Melantoni
Senior Product Line Manager
Message 3 of 3
in reply to: gmelantoni

I'm attaching 2 files - the first it went all the way through to 100%, sat there for a couple of minutes then failed. the second was a repeat of the issues I saw yesterday - failing after only a couple of percent downloaded. (smaller file)




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