Fusion 360 subscription expired but I auto renewed. I NEED TO WORK RIGHT NOW

[FrodoLoggins]

[James.Youmatz]

Hi @FrodoLoggins ,

Just to check are you still seeing the "Term Expired" message? I just dug into your account, and I can see the subscription as active in your account, and assigned to your secondary user in User Management. If you still see the message - does signing out of F360 and sign back in fix it? Let me know, and I'm happy to connect to see what might be going on.

Thanks,

[FrodoLoggins]

Yup still seeing this after restarting Fusion/logging in/out again. What do you need from me to connect to my mac?

[James.Youmatz · Accepted solution]

Hey @FrodoLoggins ,

Can you shoot me an email at james.youmatz@autodesk.com so we can set up time. Can you also include in the email which email address you are logging into Fusion with? 

Thanks,