Fusion 360 stopped working

[charitiwashington]

I cant click on anything or move around any viewport on fusion. I have uninstalled and reinstalled 10 times already and I don't know what to do. I have posted already and no one was able to help, so I am reaching out again to the fusion team for assistance; we can set up a zoom or email back and forth or you can help me here. Anything would help it is super important that I get it fixed. I have already updated my drivers, reinstalled, and checked my graphics card and settings, and tried resetting the layout. Thank you all help would be appreciated!

I will also put videos below of the issue

[RajkumarIlanchelian]

@charitiwashington I have emailed you again today on a good time to do a zoom call today. I know you are busy until 4.30 PM Eastern but after that what time will work for you. 

[charitiwashington]

Would 3:30 today work my class got cancelled?

[RajkumarIlanchelian]

@charitiwashington I have sent you an invite for 4PM Eastern. 

[RajkumarIlanchelian]

@charitiwashington I sent you an email with a couple of things to try out. Here are few other graphics related options:

1. Go into device manager and select the RX 6800S card and "Disable device"
2. Restart Fusion 

Does this help? 

Also, in your environment variables, do you remember setting up any for specific to Fusion? 

[charitiwashington]

Hello @RajkumarIlanchelian , I changed the graphic driver to DirectX9 and that kind of helped i can click on stuff now, but everything is patchy and pixley

[RajkumarIlanchelian]

@charitiwashington @This is certainly a graphics issue. Set it back to auto and look one post above where I had asked to do a couple of things with disable device and environment variables. Please try and let me know. 

[charitiwashington]

I disabled the RX6000 device, environment variables and changed the graphics back to auto, but when fusion restarted and I started a sketch this popped up and when I use the extrude tool it only gives me an outline of the shape

[RajkumarIlanchelian]

@charitiwashington Check you visual stye and see what it is set to. 

[charitiwashington]

 I changed the visual style a that fixed it, but i still got this warning

if I ignore it will anything happen because everything seems to be working fine now.

[RajkumarIlanchelian]

@charitiwashington Go to Help - support and diagnostics - graphics diagnostics - remember we turned on "limit effect to optimize performance" uncheck that. 

[charitiwashington]

Thank you so much that fixed it. Thank you for your help!

[RajkumarIlanchelian]

@charitiwashington it took a while but glad we were ablate address this.