Fusion 360 requires a clean uninstall to start up...every time

[Anonymous]

The title says it all. Every time i close Fusion, i know that i'll need a clean uninstall to restart it - also I just installed Meshmixer in order to try my hand at 3D printing, but no luck, it won't start at all. 

Fusion 360 used to run without any issues at all  - as for Meshmixer, I had never tried before. any ideas?
Here are some system details that could help:
OS Name Microsoft Windows 10 Home
Version 10.0.18362 Build 18362
System Manufacturer Dell Inc.
System Model XPS 15 9560
System Type x64-based PC
System SKU 07BE
Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.19.2, 5/22/2020
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 6.58 GB
Total Virtual Memory 20.2 GB
Available Virtual Memory 2.74 GB

Much appreciated!

Jad




 

[lance.carocci]

@Anonymous could you please describe what happens when attempting to run subsequent sessions of Fusion 360 after installation? Does it appear in the Task Manager?

After experiencing this behavior, please attempt to manually collect application logs - this may indicate where the problem is.

https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-manually-collect-the-log-files-for-Autodesk-Fusion-360.html

Windows:
C:\Users\<username>\Appdata\Local\Autodesk\Autodesk Fusion 360\<AlphaNumeric Folder>\logs  ... (look for all *.log files)
C:\Users\<username<\Appdata\Local\Autodesk\Autodesk Fusion 360\logs ... (look for all *.log files - logs here when login is unsuccessful)

[Anonymous · Accepted solution]

Hey Lance,

Thanks very much - Looks like the problem was solved by changing my Graphics Card driver preference from 'Game Ready' to the 'Studio Driver' -  I have the Geforce 1050 - not ideal but works for now 

 

However, Meshmixer still won't start and goes straight to the pop up error report - instantaneously, doesn't even have to think.

Is any of it related or should i post the question in the meshmixer forum?

Thanks again

[Anonymous]

When I look through the error file i can see the following message:

 Error accessing UPI repository in the 64-bits registry

i don't have mcAfee on my machine, just windows defender

[lance.carocci]

Unfortunately I'm not too familiar with Meshmixer's inner workings, so I would recommend asking them - they should be able to review your crash report and call out any notable findings. Glad you were able to get something working again, though - let us know if something changes and we can dig through the logs.

[Anonymous]

Thanks very much Lance -And solved the Meshmixer problem by installing v 3.3 instead of 3.5.

so all solved!