Community
Fusion Support
Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

fusion 360 on cellphone

16 REPLIES 16
SOLVED
Reply
Message 1 of 17
joab_diaz40
354 Views, 16 Replies

fusion 360 on cellphone

fusion 360 on cellphone do not open any kind of files, do i need to do something before? could somebody help me?

16 REPLIES 16
Message 2 of 17

@joab_diaz40 I assume you have installed our mobile app and then nothing is working for you? Is there an error message that you receive? Can you post some screen shots of what you are seeing? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 3 of 17
g-andresen
in reply to: joab_diaz40

Hi,

It´s just a Viewer without edit options!

 

günther

Message 4 of 17

turns out that everytime i try to open something this happens
traduction; "fusion keep failling " i tried from email as the tutorial said, from whatsapp and even dropbox and it gives me the same problem, i read in the opinions from the playstore that is a comun problem but ther is no info to know how to  fix it.
thx for taking the time to read this

joab_diaz40_0-1712072652218.png

 

Message 5 of 17
joab_diaz40
in reply to: g-andresen

i know, the problem here it is that i cant upload my work, is an special kind of file? 

Message 6 of 17

@joab_diaz40 Is this is a Fusion file that you are trying to view? Have you used the Fusion desktop to confirm that you are able to open the file in Fusion desktop? Can you share the link of the file that you are trying to view on the mobile app? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 7 of 17

i did not use the desktop one,actually i dont have it but one of my superiors have fusion 360 for celphones and it works for him even with out having fusion 360, i used files like .step, parasolid, .SLDRT and SLDPRT, i did a research on the playstore and this is a problem a lot of person have, any idea?

this is importan to me, thx for the time, again 

Message 8 of 17

@joab_diaz40 Well Fusion mobile will not open native files from other formats unless that is converted to a Fusion readable format. This will have to up loaded into Fusion that converts it into a Fusion format and then you can view it on the mobile. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 9 of 17

i'll give it a try with that but why do my superior can open files from another kinds? that my issue

Message 10 of 17

@joab_diaz40 Are you sure they upload other file formats into Fusion mobile app and they can open it without any conversion? 

Also, can you explain your workflow? As in when you login to Fusion mobile, what do you do? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 11 of 17


@joab_diaz40 wrote:

i'll give it a try with that but why do my superior can open files from another kinds? that my issue


I suggest you ask your superior hat his workflow is 😉

Peter Doering
Message 12 of 17

joab_diaz40_0-1712188287473.png

every time i want to upload from here  it gives me this messege 
translated


to begin, create a device on the web, once created... (i cant read further because the app it can not be rotate it)

Message 13 of 17

@joab_diaz40 I just tried this:

1. Launch Fusion mobile
2. Go to the + icon
3. Browse to a folder on my shared location
4. Selected an iges file
5. The translation happened successfully 
6. Click on the imported file and it opened successfully 

Can you do a screen record of what you are doing on your mobile? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 14 of 17

this video shows my problem

Message 15 of 17

@joab_diaz40 Thanks for the video. Can you do a couple of things? 

1. Can you attach that file that you are having difficulty to this thread? 
2. For the same file can you login to https://login.autodesk360.com/login - upload the file there - now come and open it in mobile? (It will be under Data in Mobile)
3. I have attached a file here. Can you try to upload this to your mobile? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 16 of 17

hi, i used the link, it worked, now i can use the app with out problem

Message 17 of 17

@joab_diaz40 Excellent. Glad to hear that you can now use the app. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report