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Fusion 360 never remembers my login when launching.

JetForMe
Collaborator Collaborator
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Message 1 of 5

Fusion 360 never remembers my login when launching.

JetForMe
Collaborator
Collaborator

It's very frustrating to have to log in each time Fusion 360 launches. It used to remember this, but now it doesn't seem to. I can't find a setting to control this.

MacBook Pro, PCNC1100 Series 3, Slant-PRO 15L Lathe, Custom AvidCNC-based 4x9' CNC Router w/24k 4.5 kW HSD Spindle & Teknic SDSK Servos
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174 Views
4 Replies
Replies (4)
Message 2 of 5

RajkumarIlanchelian
Autodesk
Autodesk

@JetForMe Is your workflow that when you are done with Fusion 360, you let it run and you close your Mac and then when you open it again, Fusion is in a logout state OR you close Fusion (without logging out) every time you are done and when you launch Fusion again, it asks you to login? 

trying to understand your workflow. The next time you hit this, please go to Launch pad and find Fusion 360 service utility. In there is an option to "gather system info". This will generate 2 zip files. Attaching the diagnostic log.zip will be helpful to look into what could be happening. 

Do you have other Autodesk products installed on your machine (that you use maybe another ID to login? )
Here is also an article that could help to see what the problem could be.

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 3 of 5

JetForMe
Collaborator
Collaborator

It's installed only on this machine. I Quit Fusion 360 by typing Command-Q or selecting it from the File menu or Dock contextual menu, or sometimes by restarting my system (which auto-quits all apps first). I never expressly log out first.

The LoginState.xml file contains this. It appears to have been last modified when I last logged in.

<?xml version='1.0'?>
<WebServices LastSavedBy="Autodesk Fusion 360">
    <Settings LastLoginReminderDate="" SuppressLoginReminder="False" CurrentServer="ProductionServer" LogoutDate=""/>
</WebServices>

 

Files attached, but please remove them or make them private. Thank you.

MacBook Pro, PCNC1100 Series 3, Slant-PRO 15L Lathe, Custom AvidCNC-based 4x9' CNC Router w/24k 4.5 kW HSD Spindle & Teknic SDSK Servos
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Message 4 of 5

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@JetForMe Do you have screencast installed on your machine? If so can you see if there is an update available? If you do see no updates available, can you check to see if uninstalling screencast makes the login in issue go away? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 5 of 5

JetForMe
Collaborator
Collaborator

That seems to have solved my issues. Either the "AdSSO" package, or screencast itself. I launched Screencast and logged in (with SMS 2FA). I also discovered that you support authenticator apps, so I quit Fusion 360 and set that up. When I then launched Fusion 360, it didn't ask me for login credentials.

 

Thanks!

MacBook Pro, PCNC1100 Series 3, Slant-PRO 15L Lathe, Custom AvidCNC-based 4x9' CNC Router w/24k 4.5 kW HSD Spindle & Teknic SDSK Servos
1 Like