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Fusion 360 is not going online

11 REPLIES 11
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Message 1 of 12
gorelli
613 Views, 11 Replies

Fusion 360 is not going online

The Job status is: Working offline: Outage detected

 

How can I have Fusion 360 working online? I urgently need this as I have all my projects online.

11 REPLIES 11
Message 2 of 12
jhackney1972
in reply to: gorelli

You did not say what your computer operating system was?  If Windows, I would start by temporarily turning off the Windows Firewall completely.  It this works, then I would take a look at this webpage for proper settings for your Firewall. 

 

Another test is called out in Message #2 for this Forum thread.  

It may seem trival, but have you re-started your computer lately?  How do other applications work that require the internet?

 


"If you find my answer solved your question, please select the Accept Solution icon"

John Hackney
Retired

Beyond the Drafting Board


Message 3 of 12
adam.selfCMJJ7
in reply to: gorelli

I'm having the same issue. 03AUG23 Fusion Message.png

Message 4 of 12

Me to

Message 5 of 12
seth.madore
in reply to: gorelli

We do have a small issue going on at the moment:

2023-08-03_08h14_36.png

You can follow here: https://health.autodesk.com/


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 6 of 12
seth.madore
in reply to: seth.madore

The issue appears to be resolved...


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 7 of 12
gorelli
in reply to: seth.madore

Thanks a lot for the support. I was resetting Fusion and after it was able to go online.

Best

Federico
Message 8 of 12
ionC2
in reply to: seth.madore

FSTORE_ACM_NOT_AVAILABLE - Error in ACM service not available

Unable to complete operation due to heavy system load.

 

Can't open anything. Autodesk health status shows green on the website, but this is in Fusion 360:

outage.png

Message 9 of 12
Andrewski31
in reply to: seth.madore

NOPE

Message 10 of 12
seth.madore
in reply to: gorelli

Looks like the issue from this morning has come back. All users have been put into an Offline State.


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 11 of 12
gregF29ZL
in reply to: seth.madore

Do we have an eta on this? My deadlines are tight enough without having to deal with software issues.....

Message 12 of 12
CGBenner
in reply to: gorelli

Fusion Outage Resolved.
https://forums.autodesk.com/t5/fusion-360-support/resolved-fusion-360-service-outage-aug-3-2023/td-p...


Chris Benner
Industry Community Manager – Design & Manufacturing


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