Fusion 360 freezes the entire OS

Fusion 360 freezes the entire OS

redosan1
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Fusion 360 freezes the entire OS

redosan1
Observer
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Hello. The problem is basically that. Sometimes as soon as it starts up, sometimes after a bit, but Fusion 360 freezes my entire OS and forces me to hard reboot the PC.

 

My PC has the following characteristics:

  • Type: laptop.
  • Modeol: MSI GP62 2QE Leopard Pro
  • SO: Windows 10 Pro - 20H2
  • CPU: Intel Core I7 5700HQ
  • Dedicated GPU: Nvidia GeForce GTX 950M - Driver: GeForce Game Ready 466.27
  • Integrated GPU: Intel HD Graphics 5600 - Driver: 20.19.15.4531
  • RAM: 1x8GB DDR3 1600MHz

I have reinstalled Fusion 360 2 times, one of them following the guide to perform a clean uninstall of everything that had to do with Autodesk, but it has not improved anything.

 

Doing different tests, I think that the failure may have to do with the graphics drivers, since the failures happen even with nothing else running and with plenty of RAM left. I may be wrong but it is the conclusion that I have drawn.

 

The main test that makes me think this is the problem is that if I go to Device Manager and disable the Intel HD Graphics drivers, Fusion 360 works normally.

redosan1_0-1620379892128.png

 

However, I cannot do this permanently, since when I disable the controller, the laptop's HDMI port is also disabled and forces me to work only with the laptop's own screen. This is why I have continued to do some tests, but without much success.

 

Configuring the nvidia driver and from the windows itself to force Fusion 360 to use the GTX 950M I imagined it would work, and it seemed that it was but it has failed again.

redosan1_1-1620380114752.png

 

In this situation, I don't know what more options I have, since disabling the Intel driver seems like it's not one because I need my second screen. Maybe reinstalling Windows will help?

 

I would appreciate any help or possible options if you think I'm making a mistake and it has nothing to do with those drivers.

 

 

 

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Phil.E
Autodesk
Autodesk
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