Fusion 360 for Education Usage Limits Exceeded

[Anonymous]

Hello, I cannot create a new project in fusion360. I am on a student account, which I thought would give me access for 3 years. I've been bounced around to 3 different help lines at this point. The error I get when I try to create a new project is: "Operation Failed. Usage Limits
Exceeded"

[charegb]

Hi Steve,

Sorry for the trouble. We are looking into your account and will keep you posted.

Thanks,

Bankim

[steven]

I am receiving this same error as well, I'm not sure if it relates to the upgrade

[innovatenate]

@Anonymous I suspect you're running into that issue because you are currently running a trial of Autodesk Fusion 360. Is this the case?

Thanks,

[steven]

@innovatenate I got the license popup and put it under the "student/education" license, does this only count as a trial and stay limited to 2 projects? Does the startup/enthusiast license allow more projects? I'd fall under either license terms

Is there a way to tell if it is running as a trial? (Fusion 360 on Mac)

Thanks,

Steven

[innovatenate]

Thanks for the update. Student/EDU subscription should not limit your projects. 

I still see the Autodesk Account still doesn't reflect the student license. You can log into manage.autodesk.com to review this.

Let me check with the back office team to see if we can find anything wrong with the entitlement system. I circle back with an update early next week.

Thank

[steven]

thanks @innovatenate

I have looked in the account management screen, and it does not seem to have anything relevant in the management page under either products, updates or trials.

I can't see anywhere within either Fusion 360 or the website to change/manage the fusion licenses. The only time there was anything was when it said the trial had expired. (I may be missing something that seems very simple and obvious once you know the trick, and I'm just overlooking it)

Thank you for looking into this further

[innovatenate · Accepted solution]

I think we have it sorted out now. Can you try again and let me know if you have any issues? 

Thanks,

[steven]

awesome @innovatenate

Brilliant! Just created another test project with no problems, that looks to be working now!

Thanks for getting it fixed Nathan, very much appreciated

[Anonymous]

I am having the same issue. Usage Limit Exceeded on a student account.

[innovatenate]

@Anonymous Can you try signing out and then signing back in? 

Thanks,

[Anonymous]

i have  the same problem here   i need help please

[Anonymous]

same problem here 

[James.Youmatz]

Hi @Anonymous,

Welcome to the Fusion 360 Community!

Can you please go to the help menu, collect your diagnostic log files, and post them here? Also, can you please visit A360 and try to sign in. Do you get an error? Are you able to create a new project? Take screenshots of any error messages that occur.

Thanks,

[anders.habo]

I get the same message, first try and was planning to go the "Fusion Mastery" tutorial but I cannot create a new project. Get fail message "Usage Limits Exceeded", I have not a student account since I'm not a student but the "1 yr free" for personal use (which is what I plan for).

Any help? Can log in to 360 drive and have no files there (0 byte used). All seems to work fine but starting a new project...

Regards,

Anders, Sweden

[Anonymous]

Hello, I get the same error when I try to export my models in stl form.Can you help me please?

[g-andresen]

Hi,

take a look at this thread

günther

[salu.ylirisku]

Same problem here. Educational license as a teacher. Not possible to create new projects.

[missyenia]

I´m having the same issue.

I have a student licence but in the titlebar I still see Personal: not for commercial usage

Can you help me?

[TheCADWhisperer]

@missyenia

It probably would have been best to start a new thread as this doesn’t sound like the same issue (license type).

Can you go to http://manage.Autodesk.com and post screen shot verifying that you have an Education license?

Do you have two Usernames?

If you Logout of Fusion and then Login with your edu Username does the license change?