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Fusion 360 Error Report

fabioalmeida.trabalho
Explorer Explorer
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Fusion 360 Error Report

fabioalmeida.trabalho
Explorer
Explorer

Good morning, my program works correctly with almost all f3d files, but when I try to open the file "Radio Controller V.f3d" gives me error "A software problem has caused Fusion 360 to cloce unexpectedly". It started happening when I was modeling the file and suddenly the program stopped working and emit a error report. From that moment on I was never able to open the file again. Can you help me if possible to resolve this issue and recover my file? I've got enough hours of work in that file. I'd be eternally grateful, thank you and have a nice day. 

I have tried clean uinstall more than one time.

Error:

fabioalmeidatrabalho_0-1637231875191.png

fabioalmeidatrabalho_0-1637232247761.png

fabioalmeidatrabalho_1-1637232265618.png

 

 

 

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189 Views
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Message 2 of 2

mohammed.aliTDPXK
Autodesk
Autodesk

Hello @fabioalmeida.trabalho ,

 

Sorry for the issue you are facing, would you be able to send me the file?

Attach here or you can just send me directly the file, I will try and see if I can reproduce the issue.

 

Also would you please add the CER Report ID's which you got after sending the error report.

 

Thanks!




Mohammed Adam Ali
Sr. SW Eng. Test
Quality Assurance
Autodesk, Inc.


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