Fusion Support
Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
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Fusion 360 Doesn't start correctly/completely

Message 1 of 9
184 Views, 8 Replies

Fusion 360 Doesn't start correctly/completely

When launching Fusion360 I have to hold down <ctrl> and A or SHFT keys to get it to launch correctly. Otherwise, only the "browser" panel appears and that is it! I have to use CTRL-ALT-Delete to kill the program when this happens. I have reset it, used the service utility, updated it, uninstalled and re-installed, etc. Can't figure out what is wrong.  lil help?

Message 2 of 9

I should have mentioned, I use the community edition.  I am an EE but have had fun learning this software from Lars!  Great tutorials!

Message 3 of 9

@productdevelop Can you help with a small video on what you mean by only browser launches? 

Also, if you can collect logs for us from this machine would help.

If you go to 

1. Add/remove programs
2. Select Fusion - Modify 
3. Launch the service utility 
4. Gather system info 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 4 of 9

If you go to the file>view> and then show/hide browser , that is the only part that appears.  The comment bar on the bottom shows as well.  The rest of "fusion360" is transparent, i.e. I see the computer desktop.  Can't seem to find that file...

Message 5 of 9

@productdevelop Can you check to see if you have any updates to graphics and to Windows OS? 

If graphics shows that it is up-to-date can you uninstall the driver and download it from the manufacture again and install it? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 6 of 9

found it... screen was hiding, lol.

Message 7 of 9

Everything is up to date.  I have reset and reinstalled everything.   

Message 8 of 9

@productdevelop Can you please try reinstalling the graphics? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 9 of 9

I think it might be working... I didn't reboot yet though.  In the NVIDIA control panel I checked the "enable video editing mode" and now it seems to start just fine.  Its a Quadro Pro 4000 so it's 6 year old technology.  Not sure why that fixed it but I am happy to just move along.  I like this tool, fun to learn.  Thanks for the help!  If I run into any future issue I will reinstall the driver for the card.  

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