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Fusion 360 Doesn't open on Windows 10, no error or any messages.

aron.boroczky
Explorer Explorer
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3 Replies
Message 1 of 4

Fusion 360 Doesn't open on Windows 10, no error or any messages.

aron.boroczky
Explorer
Explorer

I use Fusion 360 on Mac and I used it on my other Windows computer but on my new windows machine it won't start.

After clicking the launcher it just loads for a second and that's it. No error messages or any further information.

I tried to look in other forum topics but none of the suggested solutions worked. 
Disabled firewall, removed all the 3rd party antivirus. Uninstalled, re-installed with admin rights, tried to run with admin rights. Nothing helped so far.

I would be happy to post here any log files but I only found the "autodesk.webdeploy.streamer.log" 

Any suggestions? 

 

Thank you for all the help.

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Replies (3)
Message 2 of 4

Lennart_Losjo
Advocate
Advocate

Hi.

Have you done a clean uninstall according to this guide.

How to perform an automatic clean uninstall of Autodesk Fusion 360 | Fusion 360 | Autodesk Knowledge...

 

If you have.

Try to delete this folder.

HD\Users\<PROFILE>\Library\Application Support\Autodesk\Web Services

Senior Product Specialist
Fusion 360, Inventor.
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Message 3 of 4

aron.boroczky
Explorer
Explorer

Hi,

Thank you for the advice. I did try the cleaner it didn't help unfortunately.
And the path you wrote I think its for macOS but I have troubles with Windows. 

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Message 4 of 4

Lennart_Losjo
Advocate
Advocate

Hi.

Sorry, i read your question to fast.

Look at this.

%localappdata%\autodesk\web services 

Delete the file loginstate.xml

 

 

Senior Product Specialist
Fusion 360, Inventor.
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