fusion 360 Custom shortcuts keep resetting to default

[hwjd2]

when i open fusion i will set up my custom shortcuts and when i'm finished i'll close the app, 
later I'll come back and open fusion again and all of my custom shortcuts have vanished. 

I'm on a M1 macbook air. 

[Phil.E]

Hi,

Thanks for asking. When you close the Fusion 360 application, do you also log-out?

[hwjd2]

I have tried logging out of fusion and logging back in- works fine shortcuts stay intact but quitting app or shutting Mac down seems to lose my shortcuts

I have tried quitting without logging out and then reopening- shortcuts are lost

I have logged out and then quit, reopened- shortcuts lost

Not sure what other possible combinations there are to try

[Phil.E]

Hi,

Thanks for the thorough testing effort. I tried to reproduce the effect and was unable. 

If you could please use these steps to provide diagnostic logs I can look for answers.

1. Start Fusion, create some custom shortcuts.

2. Work for a while - do what you normally do in Fusion for at least a few minutes.

3. Shut down Fusion by closing it using the small red X in the upper left corner.

4. Start Fusion again.

5. Confirm the shortcuts are lost.

6. Gather and attach your diagnostic logs using the tool found in Help > Support and Diagnostics > Diagnostic log files.

Thanks!