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Fusion 360 Changed E-Mail address

kurniawankarl
Explorer Explorer
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Fusion 360 Changed E-Mail address

kurniawankarl
Explorer
Explorer

I was required to change the e-mail of my Autodesk account as part of the University's requirement (I was using a personal email and now I'm using my university provided email). After this process, my saved files disappeared, that is until I changed my team or re log in to fusion. each time I do any of those, there is a random chance where I would be switched to the old data save or new data save. It almost seems that my account was registered as 2 separate accounts.  

 

<  Edited title to improve search results.

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natasha.l
Alumni
Alumni

Hello @kurniawankarl

 

Thanks for posting in the forums regarding Fusion 360. I will move this post to the Fusion 360 forum for expert support. 

Although, I have located this article for you "Transferring all the Fusion 360 projects to a new email address", not sure if you have followed the steps mentioned in it but I would give it a try. 

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

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