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Fusion 360 cannot launch and reinstall failed

4 REPLIES 4
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Message 1 of 5
mans4764
219 Views, 4 Replies

Fusion 360 cannot launch and reinstall failed

Dear Community Members and Support Team:

 

I hope this email finds you well.

 

I've been using Fusion on my computer for a while. Every thing worked well until one morning I can't open Fusion (the app is stuck in the launch window forever). The Fusion service utility showed up after a few failed trials. I clicked the repair button and Fusion launched properly after the repair.

 

Though, the problem appeared again this morning, and I tried to repair function again but it failed this time. I can recall a error message suggesting that "ADPClientService" is being used by other applications and reinstall failed.

 

I tried to uninstall Fusion and reinstall but this failed again, the log is attached to this post.

 

Thanks in advance for your time and patience.


Many Thanks,

Anyu Shan

4 REPLIES 4
Message 2 of 5
CGBenner
in reply to: mans4764

@mans4764 

Hello and welcome!

Do you still need help with this?  @RajkumarIlanchelian ?


Chris Benner
Industry Community Manager – Design & Manufacturing


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Message 3 of 5
pdifflipp
in reply to: mans4764

I am having the same problem . yesterday I saved my project came back in this morning and had a Qt6Widgets.dll error.  I tried updating Fusion, but it said I had the latest version installed, so I uninstalled and tried reinstalling this morning and it has the "Problem installing Fusion 360" window popup. 

Message 4 of 5
mans4764
in reply to: pdifflipp

I solved this problem finally by uninstalling everything from Autodesk, reboot my computer, and install Fusion. This is a silly solution but I didn't find another way out yet

Message 5 of 5
pdifflipp
in reply to: mans4764

It's not silly if it's a solution!!!! Thank You for the reply , I am willing to give this a try , and I am also dealing with an IT department at our workplace so I suspect they might have to do it.
Thanks, Paul

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