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Fusion 360 asking for log in won't accept correct password

Anonymous

Fusion 360 asking for log in won't accept correct password

Anonymous
Not applicable

I opened Fusion 360 on my backup laptop and was prompted to enter my email and password.  I entered my email/user name and clicked next.  I copy my password from lastpass and paste it in and it wont accept it.  I carefull type my password and it wont accept it.  I change my password by clicking on the "forgot" link and clicking the link in the email that was sent.  I can log into my Autodesk account on the web but when I go back to Fusion it wont accept my new password.

 

Need help.  We are a start up CNC Machine Shop and I can't program any jobs.

 

 

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Phil.E
Autodesk
Autodesk

Hi,

This might end up with product support, but first, can you try restarting your computer?

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Anonymous
Not applicable
Accepted solution

Restarting did not help.  However, I figured it out.   It seem autodesk accepts non-compliant passwords  for the web but not for Fusion.  I reset my password once more with all the character requirements met and it worked.

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Race1999HKQMB
Community Visitor
Community Visitor

What is a non compliant password?

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