Fusion 360 - Application can not start after successful sign in

[stuart_riggs]

My previous laptop loaded F360 fine. My new laptop (macbook pro)...I can sign in successfully; but, get an error when the application tries to load. I tried to re-install F360 client, but the precheck states that I already have the lastest software installed and will not let me re-install the software. Report ID# 739766501

[Marco.Takx]

Hi @stuart_riggs,

In that Popup screen, you press cancel.

Press open.

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[stuart_riggs]

I did cancel, but it did not open. Did you view my attachment (video screenshot)?

[stuart_riggs]

When I pressed cancel, I do not see an 'open' button.

[Marco.Takx]

Hi @stuart_riggs,

Use the checkbox an Open Autodesk Identity Manager.app

.

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[stuart_riggs]

It finally came up after doing it multiple times. But, I constantly get the 'Autodesk Identity Manager Error Report' windows popping up (see attached photo)

[Marco.Takx]

Hi @stuart_riggs,

Close the whole explore or maybe a restart of your pc.

After restart start Fusion 360 and place the check marker and click OPEN Autodesk Indentify Manager not the CANCEL button.

If my post answers your question Please use Accept as Solution & Kudos This helps everyone find answers more quickly!

[stuart_riggs]

Will do. I'll give it a shot. I'll let you know

[stuart_riggs]

I tried it but, (see attached video) that window does not come up anymore to check that box. It opens the app and then that annoying window pops up. When I close that window, it continues to pop up. 

[stuart_riggs]

I tried it but, (see attached video) that window does not come up anymore to check that box. It opens the app and then that annoying window pops up. When I close that window, it continues to pop up. 

[stuart_riggs]

The video is attached. I think I forgot to attach it to the last post

[stuart_riggs]

The video is attached. I think I forgot to attach it to the last post.