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Fully constrained sketched lines not turning black

MADCannon0077
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Message 1 of 37

Fully constrained sketched lines not turning black

MADCannon0077
Enthusiast
Enthusiast

Greetings.

 

After two years of using Fusion360 I just noticed that fully constrained sketched lines do not turn black in my client. I just reinstalled just in case there was some preference that would interfere with this feature. I also checked Preview features > Design and there is nothing there besides 'Resolve External Components'. Beside that, also tried changing graphics driver and environment.

 

Is there something that I am missing? Got any ideas?

 

Attached is a screencast of a simple fully defined sketch.

https://autode.sk/3a8f9NN

 

Here is about info from Fusion360:

2.0.13377
Active Plan: Fusion 360, Personal
Windows 10 Pro 21H1 x86_64 (19043.1766)

 

Many thanks!

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Message 2 of 37

jhackney1972
Consultant
Consultant

If you expand your Browser, and expose the Sketch Folder and the fully constrained sketch, do you see the Full Constrained Icon (padlock)?  By the way, in my color scheme, my fully constrained sketches turn to white.  In fact, change you Environment, in the Navigation bar at the bottom, to Grey Room and see if it makes a difference.

 

Fully Constrained.jpg

John Hackney, Retired
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Message 3 of 37

MADCannon0077
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Enthusiast

Thank you @jhackney1972.

 

There is not such padlock icon. I remember I had that icon before (a year back maybe) but not anymore.

 

I also changed the Environment to Grey Room as seen in the picture below but to not avail.

 

Captura.PNG

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Message 4 of 37

g-andresen
Consultant
Consultant

Hi,

1. already at the first circle with dimensioning the circle should become black (fully constrained)


@MADCannon0077  schrieb:

I just reinstalled just in case there was some preference that would interfere with this feature.

 


2.  did you use CLEAN UNINSTALL?

3. Please share the file.

File > export > save as f3d on local drive  > attach it to the next post

 

günther

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Message 5 of 37

MADCannon0077
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Enthusiast

Hello @g-andresen.

 

I did clean unistall and reinstall, but unfortunatelly it didnt work.

 

Attached is the project, just a simple circle and centered rectangle at origin.

 

 

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Message 6 of 37

jhackney1972
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Consultant

Interesting thing is when I open your attached file, it shows that it is unconstrained on my system as well.  As soon as I edit the sketch, it goes to fully constrained status.  Have your tried using a different graphics driver?  If you try this, you must restart Fusion 360 between changes.

Graphic Driver.jpg

 

John Hackney, Retired
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Message 7 of 37

MADCannon0077
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So, you loaded the project and sketch showed up as not constrained (blue lines) and as soon as you entered the sketch (edited), it got magically constrained and lines changed color to white? That is very weird indeed!

 

And yes, I have tried different drivers, OpenGL and DirectX11, but the issue remains. Not seeing the padlock next to the sketch icon makes me consider it must be software related tho.

 

Anyways this is a silly question but I assume this feature is included in the personal license, right?

 

Thank you.

 

 

 

 

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Message 8 of 37

jhackney1972
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Consultant

Yes, the full sketch constraining color change and Browser icon is standard across all licenses. I have attached a model with one sketch.  The sketch is missing one dimension to the external circle.  How does it open on your system?

John Hackney, Retired
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Message 9 of 37

MADCannon0077
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Enthusiast

Well, it is exactly the opposite in my client. Circle shows up as constrained but as soon as I edit the sketch it goes back to blue.

 

Before I edit the sketch:

 

MADCannon0077_0-1656798200027.png

 

in sketch mode:

 

MADCannon0077_2-1656798329632.png

 

 

 

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Message 10 of 37

jhackney1972
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Consultant

Did you add the missing dimension?  What happens then?

John Hackney, Retired
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Message 11 of 37

MADCannon0077
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Enthusiast

Nothing, it remains blue.

 

I appreciate the time you are investing in helping me solve this mistery.

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Message 12 of 37

jhackney1972
Consultant
Consultant

I will make one last suggestion.  Have you used the Fusion 360 Service Utility.  This utility is supposed to Repair the application which is different from uninstalling and reinstalling.  This article explains how to get to it and use it.  When you get into it, choose the Repair Fusion 360 option.  Before following this process, make sure Fusion 360 is not running using the Task Manager, as it may be you have more than one copy running.

John Hackney, Retired
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Message 13 of 37

MADCannon0077
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Enthusiast

Did a repair, restarted and it didn't work.

Did a reset which deletes all cache and local files and also didn't work.

 

Oh well, I think I might just open a support ticket, and keep working in my projects in the mean time. It doesn't bother me as I gotten used to constrain everything but it would be nice to have it working because on complex sketches it is easy to leave something out.

 

Thank you @jhackney1972.

 

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Message 14 of 37

jhackney1972
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Consultant

Please post the solution, if you get one, so we all can learn what to do or not.

 

@Phil.E , could you direct this issue to the proper channel to see if there is a solution, thank you.

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Message 15 of 37

MADCannon0077
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Enthusiast

I have some news that might shed some light into this matter.

 

1) I installed Fusion360 on another computer. Logged in my account after prompting me to suspend the other computer's client. Tried a new sketch, same issue with sketch not showing fully constrained.

 

2) Created a new autodesk account for my father. Logged him in my Fusion360 client. Tried a new sketch. No issue at all, sketch is shown as fully constrained, lines changed color to black and I have the padlock icon next to the sketch browser icon.

 

I tried that with three different computers, whenver I log with my account I have the same problem, whenever I log with my father's issue is gone. So, this means the issue is most likely account related?

 

I also noticed that my father's account Fusion360 window title is Autodesk Fusion 360 (Personal - Not for Commercial Use) and mine is Autodesk Fusion 360 (Personal license expires in 21 days), as shown in the following pictures, along the issue at hand.

 

Father's account. Sketch shown as properly constrained & there is a padlock icon next to the sketch browser icon. Notice the window title: (Personal - Not for Commercial Use).

 

MADCannon0077_0-1656838420041.png

 

Logged as my account. Sketch is shown as not fully constrained & there is no padlock next the sketch icon. Notice the window title: (Personal license expires in 21 days).

 

MADCannon0077_1-1656838521973.png

 

I am puzzled now.

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Message 16 of 37

TheCADWhisperer
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Consultant

Shooting in the dark here - but do you have 3D Sketch enabled on your Preferences?

TheCADWhisperer_0-1656853273519.png

This shouldn't make a difference, but it is another check.

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Message 17 of 37

MADCannon0077
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Enthusiast

Hello @TheCADWhisperer 

 

Good idea, but no, I do not have that option enabled, nor am I sketching in 3D.

 

After installation I only changed the UI language to english, and reversed zoom direction. So I doubt its configuration related, since its pretty much default.

 

Thank you.

 

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Message 18 of 37

Phil.E
Autodesk
Autodesk

I'm finding the following:

  • Opening Fusion 360 Issue (attached design)
  • The sketch is blue and the browser icon shows it is not locked.
  • Editing the sketch turns the lines black, and adds the lock to the browser.
  • Exiting sketch edit, the black lines and lock remain.

I tried this on a commercial and a free account, no difference was found. This was not surprising because there are never code differences like this for various entitlements.

 

I can log this, but the report may not do much good. It would help to know how to reproduce the issue from scratch, which will enable debugging. I created a rectangle and circle sketch, just like the one attached, and have no such problem. Please help identify what part of the workflow leads to this result to help developers work on the problem.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Message 19 of 37

MADCannon0077
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Enthusiast

Greetings @Phil.E !

 

Many thanks for helping out even tho nothing conclusive was found.

 

I wish I could aid you more, but as I described previously I do not remember when this started happening. As far as the worflow, unfortunately is nothing out of the extraordinary. I just create a New design, Create sketch at any origin plane, sketch a circle centered at origin with a fixed diameter and voilá.

 

As I pointed out the weird thing is that, using the same computer and client, it happens with my account but not with a recently created one. So that makes me think the issue is account and not software related. Is there any setting stored into the account that could toggle this issue? Plugins maybe?

 

By the way, I also noticed that Fusion started warning me about account expiration (Expiring Soon in orange) a couple days ago. Never seen that before. I hope its not related.

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Message 20 of 37

Phil.E
Autodesk
Autodesk

Let me say again, and be crystal clear, there are no software changes related to sketch constraints or line colors that happen for different entitlements (free users vs paid vs students) nor are there any that happen because of your current entitlement period coming to a close in the near future.

 

There may be an add-in that is causing this. Have you tried turning them all off?





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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