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Filess created on Mac wont open on Windows version

ronanJ9MBL
Contributor

Filess created on Mac wont open on Windows version

ronanJ9MBL
Contributor
Contributor

Hi,

 

I am having an issue where files created on my Mac version of Fusion 360 will not in my Windoes version.  They are both on the same version of 2.0.17954 x86_64.  I get the following error in Windoows when i try to open a file:

 

"Unable to open

Fusion 360 is unable to open FILE_NAME. It may not have been synced correctly. Make sure evrything is saved, restart Fusion 360 and try again."

 

Does anyone know what coould be causing this issue?

 

Thanks!

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Accepted solutions (2)
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RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@ronanJ9MBL Can you please do the below?

1. Close Fusion on windows
2. Delete the short cut that you use to launch Fusion
3. Go to add/remove programs
4. Select Autodesk Fusion - MODIFY

This will launch the Fusion service utility. 
5. Run the Repair Fusion

This will now repair and also create a new short cut for you. 

Now try to open the design and let us know if that helped. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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ronanJ9MBL
Contributor
Contributor

Amazing... that sorted out the issue.

 

Thanks!

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RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@ronanJ9MBL Glad this worked!

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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