File corrupted after Fusion update 2.0.10440

[Anonymous]

Good morning,

After Fusion update I receive noftification about file corruption with many files in my cloud.

Please fix it soon

Thank you.

[RajkumarIlanchelian]

@Anonymous Would it be possible to invite me into the project (rajDOTkumarDOTilanchelianATautodeskDOTcom)? If that is not possible would it be possible to export one of the designs that you have this issue and send it to the same email ID? 

[PatrickPowers-Renk-America]

I am having the same problem!!! 😥  I've got months of work invested in at least one file that opened this morning before the update but now says is corrupted.  Can't open pervious versions either.

This is not cool.

[RajkumarIlanchelian]

@PatrickPowers-Renk-America @Can you please invite me to the project or export the design with the issue and send it (if it cannot be publicly shared here). 

[Anonymous]

I send you an email. Thank You

[PatrickPowers-Renk-America]

I'll have our Admin invite you to the Cincinnati Gearing Systems project. The first file I have found to have this issue so far is titled 8000-0357. 

[RajkumarIlanchelian]

@PatrickPowers-Renk-America @Anonymous @@I have received the project invite and the email. We will take a look at the issue as priority and will update here. 

[Anonymous]

Hi, while you look around the files, is there a way to downgrade Fusion to previous version? Two working days are gone and we need to use the project.

[g-andresen]

Hi

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@Anonymous  schrieb:

… is there a way to downgrade Fusion to previous version? 

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NO

günther

[Anonymous]

thank you for your reply

[RajkumarIlanchelian]

@Anonymous @PatrickPowers-Renk-America We believe we know what could be happening here and are working on a possible fix as the highest priority. I will keep you informed in this thread. 

[dmkirov]

I am having the same problem!!! After install July 2021 update i can't open one project. Clearing cache data doesn't help. 

[bkent.kenrett]

I am having the same issue, costing me precious time and money

[RajkumarIlanchelian]

For anyone that shared the design, we have validated that the design does open internally with our fix. We are working to get an update out as soon as possible. I will update this thread as soon as the fix is out. 

[RajkumarIlanchelian · Accepted solution]

We have deployed 2.0.10446 that should address this issue. Please update to the new version. 

[PatrickPowers-Renk-America]

That fixed it! Thanks!

[Anonymous]

works fine!

Thank you all

Andrea