file can no longer be opened.

DG_Fusion
Contributor Contributor
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Message 1 of 3

file can no longer be opened.

DG_Fusion
Contributor
Contributor

file can no longer be opened.
I upload the log here

please help!
Thanks a lot!

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247 Views
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Message 2 of 3

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@DG_Fusion The logs shows that you are on a very old version of Fusion 360  2.0.15775

Can you please do the following:

1. Close Fusion 360
2. Delete the shortcut that you are using to launch Fusion 360 (Important)
3. Go to Add/remove Programs - Select Fusion 360
4. Modify
5. This will launch the Fusion service utility
6. Uninstall Fusion 360/Re-install Fusion 360
7. This will take you to the latest version
8. This will also generate a new shortcut that you can use for launching the program

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 3 of 3

DG_Fusion
Contributor
Contributor

Thank you very much!

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