Community
Fusion Support
Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Failed update attempts.

6 REPLIES 6
SOLVED
Reply
Message 1 of 7
kshea9RNL8
569 Views, 6 Replies

Failed update attempts.

Tried numerous times thinking it was the slow internet connection but no completed update, gets to 99% and then eventually fails.

The log report is attached.

 

Thanks

Labels (1)
6 REPLIES 6
Message 2 of 7
jhackney1972
in reply to: kshea9RNL8

The log file you said is attached did not make it.  Please attach it again.

John Hackney, Retired
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature

Message 3 of 7
kshea9RNL8
in reply to: kshea9RNL8

Dang this slow internet connection.....

Tags (1)
Message 4 of 7
jhackney1972
in reply to: kshea9RNL8

The install application did not have enough permission to remove existing files needed for update installation.  I think you need sign out of your current account and log in using one which has full administrator rights to your system.  Then I would use the Fusion 360 Clean Uninstall tool, then restart again logging back in with a full administrator account.  I would temporarily turn off Windows User Access Control (UAC) for the account and then re-install.

John Hackney, Retired
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature

Message 5 of 7
kshea9RNL8
in reply to: jhackney1972

Appreciate the reply and thank you, Fusion 360 works fine with out the update, for the time being at least I'll leave it as is. Takes hours to download then to spend more hours waiting till the Update installs. I've never had a program requiring more re-installs then Fusion 360.

Message 6 of 7
kshea9RNL8
in reply to: jhackney1972

Just checked, I do have administrator rights, I presume it is full, do recall one can have partial administrator rights. No doubt re-install will fix it though.

Message 7 of 7
kshea9RNL8
in reply to: jhackney1972


Never gave the User Account Control  any thought, turned it off and downloaded the update and it did install.

Any one else run into a failed install might give that a try befor a re-install which was my next move. 

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report