Solved! Go to Solution.
Solved by kate.raskauskas. Go to Solution.
Hi @Anonymous,
Sorry to hear you're crashing! I'll need either your log file or the CER number of the crash to get a better idea of what exactly went wrong. Can you please either post the CER number or PM me your installation log file? (The installation log is at C:\Users\%USERPROFILE%\Appdata\Local\Autodesk\autodesk.webdeploy.streamer.log)
To cross out some variables in the meantime, can you please check to make sure there aren't any pending system updates?
Thanks!
Hello Kate,
Thanks for your support. I am sharing the log file with you. Meanwhile I will check if I have any system updates pending.
Thanks
Amey
Hi @Anonymous,
Thanks for the log! Were there any pending system updates?
If not, or if updating didn't fix it, please open windows explorer and navigate to %localappdata%\autodesk and delete the "webdeploy" folder, then reinstall Fusion 360 as administrator. Please let me know whether that works for you!
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