Error: unable to start the solve as we couldn't create the job on the cloud

[chrisquach995RHPT]

I am trying to create a solve and am getting the error above. I have assigned generative design and simulation to my account and have an education license for unlimited cloud tokens. Is there something else going wrong?

[Ben-Weiss]

Hi @chrisquach995RHPT ,

Thanks for posting. We're experiencing an outage right now; updates are available here: https://health.autodesk.com/incidents/82m4qq9vwk5y

Thanks for your patience!

Ben