Error starting Fusion after uninstalling insider edition

[shawn3WMTV]

I uninstalled the insider edition and re-installed to standard version.

Now every time I restart Fusion I get the error as in attached screenshot

Any suggestions on how to fix this?

[jhackney1972]

Did you use the Clean uninstall before installing?

[shawn3WMTV]

yes, I used to uninstaller, rebotted, and then installed the retail version.

[HelenChen-ElectronicsQA]

Hi @shawn3WMTV,

Thank you very much for reporting this issue and so sorry for any inconvenience.

The reason why you met this is because the database version used in Insider program build is newer than the one in Production build.

Could you please try below steps?

1. Close Fusion firstly

2. Delete the Electron folder from:

Windows OS: C:\Users\{Username}\AppData\Local\Autodesk\Autodesk Fusion 360\Electron

Mac OS: $HOME/Library/Application Support/Autodesk/Autodesk Fusion 360/Electron

3. Relaunch Fusion

Then this issue should be gone away.

Thank you very much for your patient to trying with Insider program. 

Best regards,

Helen