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Error message says the most recent version of Fusion is required, although I have the most recent version already

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Message 1 of 6
mariana.paulino
130 Views, 5 Replies

Error message says the most recent version of Fusion is required, although I have the most recent version already

Hi team, 

 

I am trying to open a .stp file with Fusion 360 but am prompted with a message  saying:

 

Update Fusion and try again.

You need the latest update of Fusion to open "file_name".

Ask your system administrator to update Fusion. Then try again.

 

I have updated the Fusion version to the most recent,

 

marianapaulino_0-1709100197383.png

 

I also checked the "About" tool to double check the version: 

 

marianapaulino_1-1709100252953.png

 

It seems like it is fully up to date, so I am not sure what I can do here - any ideas?

 

Thank you!

Mariana

 

 

 

 

 

5 REPLIES 5
Message 2 of 6

Hi,

please share the file

 

günther

Message 3 of 6

Is it possible that the file was saved in the Insider build of Fusion? Currently, we should be at parity with the public release, but there's always a chance..


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 4 of 6

How are you importing the STP file? If you use Open then select From My Computer it should use local translators rather than the cloud so it doesn't matter what version of Fusion you're using.

HughesTooling_0-1709123072787.pngHughesTooling_1-1709123113514.png

 

Mark Hughes
Owner, Hughes Tooling
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Message 5 of 6

Thanks everyone for your input! 

 

I am finally able to open it, no issues, seems like HughesTooling method was what I needed to go for!

 

Cheers, 

Mariana

Message 6 of 6

Thanks @HughesTooling ! 

 

I had Uploaded the file into my Fusion Cloud folder, and was trying to open it from there - which didn't work.

 

When I Opened from a folder from my computer, it opened without a hiccup.

 

Thank you!

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