Errno13 when installing Fusion 360 on Mac

Errno13 when installing Fusion 360 on Mac

heliyuan.2004
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Errno13 when installing Fusion 360 on Mac

heliyuan.2004
Observer
Observer

I encountered "[Errno 13] Permission denied" when installing Fusion 360 on Mac (with M1 chips and macOS 12). I have tried the solutions on the relevant troubleshooting page, including restarting and disabling the anti-virus software. However, it still failed and I got the same Errno message each time. Attached is the log. I would appreciate it if you can do me the favor.

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dsouzasujay
Autodesk
Autodesk
Accepted solution

Hi @heliyuan.2004 

 

Try to change the permission settings via Terminal. 

  1. Open terminal. 
  2. Switch to root user with the sudo command: ’sudo -i'
    • Note: This requires the admin password
  3. Navigate to the user’s application support library. In terminal, type cd /Users/<username>/Library/Application Support/‘
  4. Change permissions for the Autodesk folder and its contents inside Application Support to read, write, and execute using chmod command: 'chmod -R 777 Autodesk/‘
  5. Check ownership of /Users/<username>/Applications folder, if the folder is owned by root, grant logged in user and others full access rights to the folder using the command: 'chmod -R 777 ~/Applications'
  6. Finally, relaunch the installer.
  7. If the installer would still fail please change the ownership of the 'Applications' folder with the below command running from a Terminal (it may prompt for password input) then do the install:

           sudo chown <username> ~/Applications


If my answer helped, please 'Accept Solution'


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Sujay D'souza
Autodesk Fusion

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Message 3 of 3

sikandar_ilyas
Autodesk
Autodesk

Hi @heliyuan.2004 

Before trying out the solution provided by @dsouzasujay , Can you please help to get output of command ls -l for the directory /Users/<username>?

Here are steps to follow:-

  • Go to terminal
  • Navigate to directory /Users/<username>
  • Run command ls -l
  • Capture output from command prompt 
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