[Errno 13] Permission denied: during installing on Macbook

[Fahimkhan9724]

PermissionError: [Errno 13] Permission denied: '/Users/applesolutions/Applications/Autodesk Fusion 360.app'

Cant install fusion 360 

[sikandar_ilyas]

Hi @Fahimkhan9724 ,

Can you please help to get output of command ls -l for the directory /Users/<username>?

Here are steps to follow:-

• Go to terminal
• Navigate to directory /Users/<username>
• Run command ls -l
• Capture output from command prompt 

Regards
Sikandar

[lulumax29]

Bonjour sikandar.ilya, je ne comprends pas trop "

• Capturer la sortie de l'invite de commande " ??

[Fahimkhan9724]

Can you explain in detail what to capture in command propmt output
basically i am new in computering

[Fahimkhan9724]

Hey Sorry for Being Late Here is output you asked for
total 80
-rw-r--r-- 1 applesolutions staff 0 Feb 28 2021 ?
drwxr-xr-x 4 root staff 128 Jan 1 2019 Applications
drwxr-xr-x 14 applesolutions staff 448 Jun 5 2020 BrawlhallaReplays
drwx------@ 15 applesolutions staff 480 Jan 19 18:52 Desktop
drwxr-xr-x 3 applesolutions staff 96 Jul 27 2020 DesktopPycharmProjects
drwx------+ 12 applesolutions staff 384 Dec 30 21:33 Documents
drwx------+ 64 applesolutions staff 2048 Jan 19 18:55 Downloads
-rw-r--r--@ 1 applesolutions staff 1050 Aug 7 2020 EEsRnGSv.html
-rw-r--r-- 1 applesolutions staff 8044 Aug 7 2020 GcSJcdeL.wav
-rw-r--r-- 1 applesolutions staff 0 Feb 28 2021 I
drwx------@ 87 applesolutions staff 2784 Aug 5 03:05 Library
drwx------+ 7 applesolutions staff 224 Jan 19 05:18 Movies
drwx------+ 6 applesolutions staff 192 Jul 28 01:54 Music
drwx------+ 6 applesolutions staff 192 Jun 8 2020 Pictures
drwxr-xr-x+ 4 applesolutions staff 128 Aug 10 2018 Public
drwxr-xr-x 3 applesolutions staff 96 Feb 12 2021 PycharmProjects
-rw-r--r-- 1 applesolutions staff 8044 Aug 7 2020 TFFVmFey.wav
-rw-r--r--@ 1 applesolutions staff 16 Aug 21 2018 Untitled.txt
drwxr-xr-x 3 applesolutions staff 96 Nov 24 2019 VirtualBox VMs
-rw-r--r-- 1 applesolutions staff 0 Aug 6 2020 enter
-rw-r--r-- 1 applesolutions staff 0 Aug 6 2020 go
drwxr-xr-x 3 applesolutions staff 96 Apr 14 2021 iMyfone_Full_Backup
-rw-r--r--@ 1 applesolutions staff 740 Aug 21 2018 sumarry 2.txt
-rw-r--r--@ 1 applesolutions staff 980 Aug 21 2018 summary.txt
-rw-r--r--@ 1 applesolutions staff 8044 Aug 7 2020 yuOXNISQ.wav

Thank You Please Give me Some solution

[sikandar_ilyas]

Hi @Fahimkhan9724 

Try to change the permissions via Terminal. 

1. Open terminal. 
2. Switch to root user with the sudo command: ’sudo -i'
   • Note: This requires the admin password
3. Navigate to the user’s application support library. In terminal, type cd /Users/<username>/Library/Application Support/‘
4. Change permissions for the Autodesk folder and its contents inside Application Support to read, write, and execute using chmod command: 'chmod -R 777 Autodesk/‘
5. Check ownership of /Users/<username>/Applications folder, if the folder is owned by root, grant logged in user and others full access rights to the folder using the command: 'chmod -R 777 ~/Applications'
6. Finally, relaunch the installer.
7. If the installer would still fail please change the ownership of the 'Applications' folder with the below command running from a Terminal (it may prompt for password input) then do the install:

           sudo chown <username> ~/Applications

Regards

Sikandar

[Fahimkhan9724]

First did what you said it didn’t work then done the sudo chown applesolutions /Applications it say operation not permitted

[sikandar_ilyas]

Hi @Fahimkhan9724 ,

Did you get an error when you run the chown command? Did it ask for the password of root user since sudo is used? It looks like you may not have permissions for root account. Please check.

[KevinHu_PDMS_Vault]

Not sure if below troubleshooting can help a bit

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Per...

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Fus...