Community
Fusion Support
Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Education account but no cloud credits

9 REPLIES 9
SOLVED
Reply
Message 1 of 10
thomas_steip
411 Views, 9 Replies

Education account but no cloud credits

Hi,

I am trying to run a thermal simulation on my educational license, and I thought with the educational license cloud credits were unlimited, but I am told I don't have enough credits (0) to run my simulation. Can someone assist me on this matter please? 

9 REPLIES 9
Message 2 of 10

@thomas_steip 

Can you go to Help>About and confirm that you are running student license.

Post screen capture image similar to this...

TheCADWhisperer_0-1684323515319.png

 

Message 3 of 10

Here:

Message 4 of 10


@thomas_steip wrote:

Here:


Here?

@thomas_steip 

You must use the web forum Reply to post images.  Not email.

 

OK, now I see the Attachment.

Message 5 of 10

I am using the web forum.Capture d’écran 2023-05-17 à 13.46.43.png

Message 6 of 10

@thomas_steip 

Can you show screen capture image of the error that you get when you attempt to Solve the simulation.

 

Also, show this image...

TheCADWhisperer_0-1684324399990.png

 

Message 7 of 10

Capture d’écran 2023-05-17 à 13.53.30.png

Message 8 of 10
thomas_steip
in reply to: thomas_steip

I just found the solution, thank you!

Message 9 of 10


@thomas_steip wrote:

I just found the solution, thank you!


@thomas_steip 

...and what was the solution?

Message 10 of 10
sztvka
in reply to: thomas_steip

The solution is to go to preferences in fusion 360 and change cloud credit source to education. The software picks up two licenses, personal and education, where it defaults to using personal credits for simulation, hence 0 credits.

Screenshot_28.jpg

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report