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Download file corupt.

Anonymous

Download file corupt.

Anonymous
Not applicable

Hi ppl, help please.  I had 360 personal use installed and then went to update it and it would not update so I tried uninstalling it and re load it but comes up with a "file corupt" message when trying to open the "fusion 360 client downloader.exe" file. 

I have use the clean uninstall tool and turned off all firewalls etc and tried again after reboot but to no avail.

It cant be the Autodesk file as I tried the same file on a different computer and it worked. 

Any thoughts or advice would be appreciated. 

regards 

Dean

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Rushikesh.kadam
Autodesk
Autodesk

@Anonymous try clicking on more info and then click on run anyway.

Rushikeshkadam_0-1630558521797.png

Rushikeshkadam_1-1630558602728.png

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If my reply was helpful, please click the "Accept as Solution" button. This helps others get the answer more quickly! "Like" is always welcomed.

 




Rushikesh Kadam
Senior QA Engineer
Quality Assurance
Autodesk, Inc.


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Anonymous
Not applicable

Hi Rushikesh, I have done that and then the file corrupt issue comes up. 

 

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Rushikesh.kadam
Autodesk
Autodesk

@Anonymous can you share an image of the file corrupt issue. The one showing what happens when clicking on the Run anyway button. Or maybe a video. Does the same message pop up?

 

Regards,

Rushikesh Kadam.




Rushikesh Kadam
Senior QA Engineer
Quality Assurance
Autodesk, Inc.


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Anonymous
Not applicable
Accepted solution

Hi, I found another post on here that had a link to the same .exe file just a different source. Download that and it worked fine and installed no dramas at all. 

Thank you for your time and help. 

Dean.

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