Download Error

Anonymous
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Message 1 of 6

Download Error

Anonymous
Not applicable

I keep getting this dialogue box when I try to download fusion 360 for hobby use on my MacBook.

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277 Views
5 Replies
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Message 2 of 6

jhackney1972
Consultant
Consultant

It would be a lot more helpful if you attached your autodesk.webdeploy.streamer.log.  If you do not know how to find it, please consult this web article.

John Hackney, Retired
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Message 3 of 6

Anonymous
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I thought I did, here it is again. Please let me know if this is correct.

Thank you!
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Message 4 of 6

jhackney1972
Consultant
Consultant

All you have posted so far is a screen capture (PNG), in your first post.  You need to use place it here in your post.

 

Attachment.jpg

John Hackney, Retired
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Message 5 of 6

Anonymous
Not applicable

Did it work this time?

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Message 6 of 6

jhackney1972
Consultant
Consultant

Yes, your log file was attached to your last post.  Unfortunately, the error that is listed in it is not described in any document I can find on the web.  I am hoping that an Autodesk employee will be able to help next week.  The error that shows up a few times, late in the log is shown below:

 

Installation Error.jpg

I would try this, do a clean uninstall of the Fusion 360 attempted installation using this document as a guide and then restart your computer.  Then try again using an administrator user account as you logged in user.

John Hackney, Retired
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