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Desktop Connector is not functioning, support is nowhere to be seen

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Message 1 of 3
opM7REZ
80 Views, 2 Replies

Desktop Connector is not functioning, support is nowhere to be seen

Yesterday no data would load, today I cannot paste or delete files in File Explorer.

 

I tried contacting support yesterday, but there are no appointments (!)

opM7REZ_0-1698751387988.png

I submitted ticket more than 24 hours ago, no response.

I know this may not the right board to post on, but I want to know what is happening with Autodesk. Is their support team on a strike? Anyone has similar issues?

2 REPLIES 2
Message 2 of 3
P-BvanWyk
in reply to: opM7REZ

Good day @opM7REZ,

 

Have you recently updated your Desktop Connector?
It is one of the software that doesn't update by itself, you need to uninstall the old version, download and install the newly downloaded version.

Please click on Accept Solution to help other community members solve their issues.
Also, consider giving a Like to the comments that you feel added value.

Kind regards,
Pieter-Ben van Wyk
Message 3 of 3
opM7REZ
in reply to: P-BvanWyk

Hi, I have done that, now I have different issues, but support got in contact with me after this post.

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