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Design will not load - spinning wait symbol

Anonymous
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6 Replies
Message 1 of 7

Design will not load - spinning wait symbol

Anonymous
Not applicable

Hello all,

I've recently run into a problem where a design I was working on will not load.  The previous saved versions are there and I can update the design, again.  Has anyone run into this issue.  It's been going on only for this particular file for 4 days.

An image is attached showing the issue.

 

Thanks,

Bill

cantload.PNG

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Accepted solutions (1)
451 Views
6 Replies
Replies (6)
Message 2 of 7

Phil.E
Autodesk
Autodesk

Was this design open on another computer before this all started?





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Message 3 of 7

Anonymous
Not applicable
No, I only run Fusion on one computer
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Message 4 of 7

RajkumarIlanchelian
Autodesk
Autodesk

Are you able to expand the design (hitting on the V21) and select View details on Web? Does it open Fusion team for you with details to this version? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 5 of 7

Anonymous
Not applicable

Unfortunately, it has been stuck on step 1: processing design data for about 20 min. now.

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Message 6 of 7

Singha322YL6Q
Community Visitor
Community Visitor

hello sorry were you able to get your project back again as currently I am suffering through the same problem

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Message 7 of 7

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@Singha322YL6Q If you get Fusion in the offline mode and then try to open the design what happens? Are you able to open it with all the changes? If you make a small edit at this time and then go back online it should get you synced up back. 


Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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