Community
Fusion Support
Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Decal with PNG appear as not transparent

7 REPLIES 7
Reply
Message 1 of 8
Anonymous
842 Views, 7 Replies

Decal with PNG appear as not transparent

Anonymous
Not applicable

Hi,

 

I have an issue.

I have created a design and I'm trying to apply a Decal to a glass surface.

The logo is made as PNG with transparent background but at render or animation appears with a black box.

Believing could be an issue with my vector graphics program I tried to use an Autodesk logo provided by you with same results.

 

How can I solve the problem?

 

Thanks

0 Likes

Decal with PNG appear as not transparent

Hi,

 

I have an issue.

I have created a design and I'm trying to apply a Decal to a glass surface.

The logo is made as PNG with transparent background but at render or animation appears with a black box.

Believing could be an issue with my vector graphics program I tried to use an Autodesk logo provided by you with same results.

 

How can I solve the problem?

 

Thanks

7 REPLIES 7
Message 2 of 8
ryan.bales
in reply to: Anonymous

ryan.bales
Autodesk Support
Autodesk Support

This will depend on the PNG. My guess is that its the wrong color. What is the PNG using? I've seen it before and quite recently that it was grayscale vs RGB.

 

Our logo is probably not the best as its not intended for in product rendering in the generic form. If you find a generic transparent PNG it might be better test. Such as this: 

 

blackberryGlass.png



Ryan Bales
Fusion 360 Product Support
0 Likes

This will depend on the PNG. My guess is that its the wrong color. What is the PNG using? I've seen it before and quite recently that it was grayscale vs RGB.

 

Our logo is probably not the best as its not intended for in product rendering in the generic form. If you find a generic transparent PNG it might be better test. Such as this: 

 

blackberryGlass.png



Ryan Bales
Fusion 360 Product Support
Message 3 of 8
Anonymous
in reply to: ryan.bales

Anonymous
Not applicable

Hi,

 

Thanks for the reply.

It isn't the case. I have tried with different formats and colors of PNG. RGB 8, RGB 24...

Even I have tried with Affinity Designer, Illustrator and Corel.

 

That is the last result I get using PNG_RGB at Illustrator.

Illustrator.png

 

Can you provide me the logo you used at your example? Without touching anything I'll try to decal it into my design.

 

Thanks

0 Likes

Hi,

 

Thanks for the reply.

It isn't the case. I have tried with different formats and colors of PNG. RGB 8, RGB 24...

Even I have tried with Affinity Designer, Illustrator and Corel.

 

That is the last result I get using PNG_RGB at Illustrator.

Illustrator.png

 

Can you provide me the logo you used at your example? Without touching anything I'll try to decal it into my design.

 

Thanks

Message 4 of 8
ryan.bales
in reply to: Anonymous

ryan.bales
Autodesk Support
Autodesk Support

Here is the PNG i used. 



Ryan Bales
Fusion 360 Product Support
0 Likes

Here is the PNG i used. 



Ryan Bales
Fusion 360 Product Support
Message 5 of 8
Anonymous
in reply to: ryan.bales

Anonymous
Not applicable

Same result.

Here your file and mine without touching anything, just applying a decal to the cristal face.

 

Captura de pantalla 2019-01-16 a las 15.20.21.png

 

Captura de pantalla 2019-01-16 a las 15.20.50.png

 

Here the graphics capture of my software Fusion 360 (2.0.5331)

 Captura de pantalla 2019-01-16 a las 15.24.15.png

 

0 Likes

Same result.

Here your file and mine without touching anything, just applying a decal to the cristal face.

 

Captura de pantalla 2019-01-16 a las 15.20.21.png

 

Captura de pantalla 2019-01-16 a las 15.20.50.png

 

Here the graphics capture of my software Fusion 360 (2.0.5331)

 Captura de pantalla 2019-01-16 a las 15.24.15.png

 

Message 6 of 8
ryan.bales
in reply to: Anonymous

ryan.bales
Autodesk Support
Autodesk Support

And thats the rendered image?



Ryan Bales
Fusion 360 Product Support
0 Likes

And thats the rendered image?



Ryan Bales
Fusion 360 Product Support
Message 7 of 8
Anonymous
in reply to: ryan.bales

Anonymous
Not applicable

No those were design images as screen capture.

Here you have the render (Standar). It's fine.Render.png

 

The problem is when I'm doing an animation, to make a demo video, happens the same. The logo appears with the black box.

0 Likes

No those were design images as screen capture.

Here you have the render (Standar). It's fine.Render.png

 

The problem is when I'm doing an animation, to make a demo video, happens the same. The logo appears with the black box.

Message 8 of 8
ryan.bales
in reply to: Anonymous

ryan.bales
Autodesk Support
Autodesk Support

Hmm i was under the impression from your first post it was an issue in render. I think this has more to do with a transparent appearance as the background rather than the transparent png. I don't see anyway around this without using a motion study since the problem is in animation which doesn't use the rendered transparency.

 

 



Ryan Bales
Fusion 360 Product Support
0 Likes

Hmm i was under the impression from your first post it was an issue in render. I think this has more to do with a transparent appearance as the background rather than the transparent png. I don't see anyway around this without using a motion study since the problem is in animation which doesn't use the rendered transparency.

 

 



Ryan Bales
Fusion 360 Product Support

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report